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Terms of service

Terms and Conditions of Sale for LiveU Online Purchase

You should carefully read the following Terms of Sale ("Terms of Sale"). By placing an order to purchase a product and/or a service on or through LiveU and its Service ("LiveU"), it will be deemed that you agree to be bound by this legal Terms of Sale and the usage of the paid service or your payment activity in LiveU will be deemed your acceptance of this Terms of Sale. You acknowledge that you are at least 18 years old or that you have the permission from your parents or a legal guardian to enter into this legal Terms of Sale.


Any prices and its related descriptions made in LiveU are subject to availability and for your reference which do not constitute an offer and may be withdrawn or revised at from time to time prior to our acceptance of your order. LiveU reserves the right to in its sole discretion modify or revise the price of the product or service in LiveU.


The payment methods of Google Play Payment System will be available to you when you make a purchase in LiveU. When you use the third party payment system you will leave the LiveU and LiveU will not control such third party payment system and LiveU shall not be liable for any usage of the third party payment system. It is your obligation to confirm the terms and security of third payment system, if you do not agree to use such payment system, please do not submit your information to and make any payment on the third party payment system platform.

Withdrawal requirement:

1. LiveU can only direct funds to PayPal accounts. You will have to register an account if you don’t have one. If you do, make sure that all of the information you provided is correct. Check your credit card details and your address form (if you moved recently). You will be the only one responsible if a transaction goes wrong, so it’s better to be safe than sorry.
2. The minimum amount for making a cash withdrawal request from us is US$100. You can only withdraw when you have an account balance of more than US$100. The maximum daily limit is $1,000. You can only withdraw $1,000 from your account to your PayPal account per day.
3. We will not charge you any fee for processing your withdrawal request. However, PayPal might charge transaction fees for processing your cash withdrawal request or any follow-up requests. You can visit PayPal’s official website to learn more about their transaction fees.
4. When our app finally approves the withdrawal, you may have to wait even more due to PayPal. Their policy allows them to place your funds on hold until they finish the security checks. It may take up to 15 days until your money becomes available on your PayPal account. If you want to withdraw the funds from PayPal to your bank account, you will have to wait at least one more day, but it may take up to 7 business days. Feel free to contact us at contact@liveu.me, if you have any questions.

Tip & Virtual Gold Coins

You may purchase virtual gold coins in LiveU for tipping some specified videos or live shows chosen by you. LiveU reserves the right to in its sole discretion decide and modify the purchase exchange rate between currency and virtual gold coins from time to time. The price and purchase exchange rate of virtual gold coin may be revised by LiveU with or without reason and you shall be confirmed to accept the price and the exchange rate prior your purchase. The virtual gold coins can not be withdrawn upon your tipping for some videos and please fully be confirmed your tip before using such feature.

Refund & Exchange

No refunds are permitted except with respect to any statutory warranties or guaranties that cannot be excluded or limited by law. The virtual gold coins in your LiveU's account from your purchase or from other user's tip may be exchanged into currency deducting the payment transfer fee charged by Google Play and service fee based on LiveU’s exchange rate. You agree and acknowledge that LiveU reserves the right in its sole discretion to decide and modify the virtual gold coins exchange rate from time to time which may be different from the virtual gold coins purchase rate. For example, you may pay 100 USD to purchase 100 virtual gold coins which did not be used by you and you could exchange such virtual gold coins into 50 or 150 or other amount USD based on LiveU exchange rate.

Any disagree with this refund or exchange term please do not purchase or use the virtual gold coins to avoid the refund or exchange.

Revised Terms

LiveU may, from time to time, change, modify or update these Terms of Sale, and the revised Terms of Sale will apply to all subsequent purchases. You agree that you will review the Terms of Sale before any purchase.

Limitation of Liability

To the maximum extent permitted by applicable law, LiveU will not be liable for damages of any kind arising from the use of the LiveU, including, but not limited to any indirect, incidental, punitive, special or consequential damages. In no event shall LiveU's aggregate liability, whether arising in contract, tort, strict liability or otherwise, exceed the total fees paid by you to LiveU during the thirty (30) days immediately prior to the time such claim arose.


You shall indemnify LiveU against any and all liabilities, claims and costs incurred by, or made against, LiveU as a direct or indirect result of LiveU performing Services or carrying out any work on or to the products where this has been done to your (or your representative's) specific requirements or specifications; causing an infringement or alleged infringement of any proprietary rights of any third party. To the fullest extent permitted by law, and save where expressly set out in any License Terms or in any other agreements between the parties, LiveU shall have no liability to you in the event of the products or services infringing or being alleged to infringe the proprietary rights of any third party. In the event that the products are or may be the subject of patent, copyright, database right, registered design, trademark or other rights of any third party, you should refer to the relevant terms of the product manufacturer and/or licensor/owner. LiveU shall only be obliged to transfer to you only such right or title as LiveU has.

Governing Law

The Terms of Sale shall be governed by and construed in accordance with the law of USA, excluding its conflicts of law rules and excluding the UN Convention on Contracts for the International Sale of Goods.

Place of Jurisdiction

To the fullest extent permissible under applicable law, you expressly agree that exclusive jurisdiction for any claim or action arising out of or relating to these Terms of Sale shall be a court of competent jurisdiction located in Irvine, CA, USA.


If you have any question and suggestion on or about LiveU purchase and payment service, please contact us through contact@liveu.me.